Virgin Atlantic is a British airline company that is a subordinate of Virgin Group Ltd. Virgin Atlantic provides domestic and international flights and other services like holiday packages and cargo services. The airline was founded in 1984 as British Atlantic Airways. It is headquartered in Crawley, West Sussex, England. Virgin Atlantic uses a mixed fleet of Boeing and Airbus for carrying passengers across North America, Africa, the Middle East, and Asia. The airline also operates a seasonal service from Edinburgh. Cargo services are very beneficial for the company it connects manufacturers, consumers, and retailers across 200 countries. The company offers holiday packages to 46 destinations. Virgin Atlantic aircraft consist of three cabins: Economy, Premium, and upper class(business). From this Airline, you can enjoy fabulous service and seamless connections to more than 340 destinations.
Customer service plans
• Customer service and commitment to our passengers has been the main motive of Virgin Atlantic. Sometimes, things do not go as we planned. We believe that you have the right to know what level of service you can expect from us at any moment. We provide you below services which you can expect from us at all times.
• We offer you the lowest possible fares which are available for any class of service on any date and time. Also, our customer service agents will advise you on fares that are available and will help to identify the lowest published fare as per your needs.
• Virgin Atlantic services notify you if the flight is canceled or delayed. With a delay of more than 30 minutes or a diversion, we will provide you with the best available information via emails, airport information boards, our ground staff, and cabin crew.
• Delivering baggage on time. Most delayed bags travel on our next flight. If your bags don’t arrive on the belt you can contact one of our airport staff or representatives and file a PIR report before you leave the airport.
• If you are unable to travel due to some reason and you book and pay for your ticket you should contact us regarding a refund. Once the correct checking and documentation are received, we aim to refund the appropriate amount to you within 7 working days if the ticket is purchased by credit card, and if purchased by cash or cheque then the amount refunded within 20 days. But for some tickets which are purchased on sale, special offers are not refundable.
• On very rare occasions uncontrollable events may cause a lengthy tarmac delay either before take-off or after landing. At this time, we will take all reasonable measures to ensure passengers and kept up to date with the latest information. Also, our cabin crew will provide snack refreshments, lavatory facilities, and access to basic medical assistance.
Online booking information
For Virgin Atlantic online booking you have to visit the website of the airline and click on ‘book’. Then fill in the departure date, origin, and arrival destinations, and choose the class of travel and number of passengers. Next, choose the payment option. Apart from this, you can also enter a coupon code before you hit search.
Virgin Atlantic economy class
In an economy class of Virgin Atlantic flights, you get free 10kg of hand luggage, onboard Wi-Fi, complimentary snacks and drinks, in-seat charging points, and goodie packs for kids. The economy meal includes a cold appetizer, a choice of three main courses, a dessert, and crackers along with red or white wine.
Virgin Atlantic Premium Class
Premium passengers are greeted with a complimentary drink and a newspaper once on board. A 21-inch leather seat in width and is equipped with a headrest and footrest with a 38-inch seat pitch. The Premium passengers can also select and reserve the seat of their choice 331 days ahead of the departure of the flight at no extra cost. Their meals are served in chinaware with proper cutlery linen napkins and a bottle of red or white wine. Post the meal passengers get tea with a selection of sandwiches and cakes.
Virgin Atlantic Upper Class
Upper-class passengers arrive at the airport in a chauffeur-driven car after which they can head to the clubhouse or Virgin Atlantic lounge to relax before they board the flight. The plush leather seats are spacious and double up as flatbeds and measure 22 inches in width with a 27.5-degree recline. Upper-class passengers can pre-select their meals with the ‘Pre-Select service’ by browsing the menu days before the flight.
Customer Care
If you have any queries about reservations, customer services, or Flying Club and need some help regarding flights we assist you via calls, chats, and emails. You can call on this +44(0)3448747747 from 9 am-7 pm Mon-Fri| Sat 9 am-6 pm |Sun 10 am-6 pm. For special assistance, you can also contact us at 03445573998 or via email: special.assitance@virginholidays.com in opening hours Mon-Fri 9 am-5:30 pm.
Virgin Atlantic discount code
Using a Virgin Atlantic voucher code is an easy way to bring down the cost of your travel plans, especially since the price of everything has gone high. Virgin Atlantic offers a number of discount and savings opportunities to our customers. Savings24×7.com will bring you all the latest Virgin Atlantic discounts and coupon codes. It is very easy to use and you save more money by using this. Simply follow these easy steps to use the promo codes:
• Visit https://.savings24×7.com/ae/ website.
• Search Virgin Atlantic and check the promo codes available. Also check their expiry date, terms, and conditions.
• If no promo code is available at this time, then nothing to worry about. You can go to the virginatlantic.com website.
• Click on the promo code. After clicking on the promo code, you have already reached to Virgin Atlantic website.
• Book your tickets and fill in all details. Then add coupon where appropriate.
• Click on the payment option and enjoy your journey with savings.
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